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$xrp trade didn't process properly

ryan 7 years ago • updated by Genesis Vision Support 5 years ago • 4

entered a trade last night expecting ripple to climb over the next couple of days. Ovs set a stop loss at 0.085 but when trading commenced this morning the price was 0.09.

Looking at my mt5 app it seems as if my trade just got refunded to me, is that right I'd expect a bit of profit or a over night charge from the broker yet I broke even?



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ryan 7 years ago

When trading closed last night I was up $999

Searching answer
Genesis Vision Support 7 years ago

Thanks for your feedback! To discover the problem, we should know your e-mail, the name of brokerage and other personal data. Please, contact our support manager and specify the question: support@genesis.vision.

ryan 7 years ago

emailed details

Answered
Genesis Vision Support 5 years ago

Customer support service by UserEcho