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+2
Fixed

tournament issue - mt5 web does not display charts

ryan 7 years ago • updated by Genesis Vision Support 5 years ago • 7

either spends forever like this

Image 162

and when it does come through looks like this:

Image 163

i dont get this issue with j2t servers

Under review
Genesis Vision Support 7 years ago

Thanks for your feedback! We've just tried to open it and everything was ok. We'll send the problem to our support service but, kindly, specify, what is the device which you use?

ryan 7 years ago

mac os 10.11.6 on firefox broswer

ryan 7 years ago

note the bitstamp usd charts populate fine, only binance ones that do not.

Planned
Genesis Vision Support 7 years ago

Ok, we are searching the answer.

+1
ryan 7 years ago

this is looking good today, charts are coming through as expected

ryan 7 years ago

this is still happening

Fixed
Genesis Vision Support 5 years ago

Customer support service by UserEcho