If you would like to deposit your account, please complete the following steps:
- Log in to your account.- Open your wallet
- Press “+” for the deposit through the crypto wallet
- Copy your wallet address and head over to your external crypto wallet to use it for the transfer.
- The transaction could be found in the Deposit/Withdrawal section.
Here you can find a quick guide with the screenshots - https://genesis.vision/guides#deposit-via-crypto-wallet
Could you please kindly specify your feedback in more detail? Thank you in advance.
Genesis Vision Team
We would like to thank you for providing us with such information. Please be informed that RoboForex trading conditions for our platform are limited, for example, they provide leverage only 1:10 - 1:100. Other trading conditions could be found here - https://roboforex.com/forex-trading/trading/specifications/#pro-stan
If you don't agree with some of your transactions in a trading account with RoboForex please contact us directly by e-mail firstname.lastname@example.org and we will check it.
Thank you very much for taking your time and providing us with such detailed feedback. It will be delivered to the team as well. We appreciate your desire to help us to improve our platform.
We would like to thank you for your feedback, this idea sounds very interesting! I will transfer it to the team for their review.
Have a great day!
Genesis Vision Team.
Unfortunately, I don't have any specific information or timeframes regarding the implementation of your feedback. At this moment, our team is working hard on the DeFi development. But I can assure you, that they are aware of all suggestions and feedback from our community.
Thank you for your feedback! I have transferred it to the team for their review.
Thank you very much for taking your time and providing us with this interesting idea! It will be transferred to the IT team for further review.
We would like to thank you for your feedback, it will be transferred directly to the team for their review.
Thank you for your interesting idea! It will be transferred to the team for their review.
Customer support service by UserEcho