Your comments
Hello! Thank you for your suggestion. That's a brilliant idea. We will definitely take it into consideration. We thank you for helping us to improve the platform.
Hello! We are glad to say that password recovery option will be added within the day.
Hello! Thank you for your feedback. I am glad to say that "Reset the password" option will be added within the day.
Hello!
Thank you for pointing it out. We will forward your comment to the team to fix it as soon as possible.
Hello! Thank you for your suggestion. We will consider adding an option of filtering the managers as well.
Hello!
To cancel an investment in a program you simply need to view the program profile, scroll to the very bottom of the page where you will see the list of your investments and cancellation option.
Dear Client,
Please be informed that you can participate as an investor and as a manager, but you need to create two separate accounts using two different email addresses.
Best Regards,
Genesis Vision Team
Hello!
Thank you for your suggestion. The list of parameters to filter the managers will be expanded in the nearest future.
Hello! Thank you for taking your time to submit your feedback. We will set limitations to the maximum value of success fee and management fee at the time of real mode launch. Regarding the option of reducing the fees during the trading period. We will forward your suggestion to our management.
Customer support service by UserEcho
Hello! Thank you for your feedback. The request is forwarded to the technical team. It will be fixed as soon as possible. We count on your understanding.