Dear Client,

Thank you for your feedback! I will transfer it to the team.

Best regards,

GV Team

Dear Client,

Thank you for your feedback! It has been transferred to the team.

Best regards,

GV Team

Dear Mr. Derulo,

Thank you for your feedback. I have transferred it to our management. 
Please be informed that you can only lower entry and success fees by sending an official request to support@genesis.vision from your manager's email. However manual increasing of entry and success fee is impossible. In this case you will need to close the program and start a new one.

Best regards,

Genesis Vision.

Dear Client,

You have tried to send an order lower than the minimum.

Conditions:

For BTC/USDT pair 1 lot equals 0.0001 BTC.

For ETH/USDT pair 1 lot equals 0.0001 ETH.

For BCC/USDT pair 1 lot equals 0.0001 BCC.

Kindly note that numbers in MT5 are rounded to 8 decimals.

For the rest of the instruments, 1 lot equals 1 coin.

Best regards,

GV Team

Dear Client,

I will consult with our IT Department and will send you the reply as an answer to your e-mail we got.

Best regards,

GV Team

Dear Client,

Unfortunately I couldn't have quite understood your issue. Could you please describe it more detailed and send us the screenshots or the error you get to support@genesis.vision?

Best regards,

GV Team

Dear Anonymous,

Thank you for the valuable feedback. We have reported the same to our Development team.

We appreciate it!

GV Team

Dear Shantanu,

Thank you for the valuable feedback, we have reported the same to our Development team.

Best regards,

GV Team

Dear Gert,

Thank you for the question. At the moment the breakdown is not visible. However, it will become possible in the near future to see the breakdown.

Best regards,

GV Team