Your comments
Dear Client,
We would like to inform you that the new level system was introduced during our recent platform update. Thank you very much for your suggestions regarding this matter as it really helped us to curate the new level formula. All of the information about the new level system in detail can be found in our blog - https://blog.genesis.vision/genesis-vision-update-a-level-up-d01ef51c42a
Best regards,
Genesis Vision Team
Dear Client,
Please be informed that investment programs of levels one and two now have a zero entry fee. Only the programs with level three or higher can charge an entry fee.
Best Regards,
GV Team
Dear Client,
We would like to inform you that the feature is added to the platform. Now all managers have their own
financial statistics — new page with the manager’s financial statistic for the period, which can be seen only by a manager himself/herself. The tab content is the following:
- Period number;
- Start date of the period;
- The balance of the manager in the program at the beginning of the period;
- Profit in the program including commissions for the period;
- Success fee — the total commission from the profit (from all investors), which the manager received in this period.
- Entry fee — the total commission from all investments in the program that the manager received.
- Deposit / Withdraw — the amount of all invested or withdrawn funds by the manager in a given period.
- GV commission rebate — the amount of the compensated commission (Trading Fee) paid from the GVT wallet. This tab is only for managers who have indicated in the wallet Using GVT to pay for fees (Genesis Markets).
Managers can also export the whole financial history to excel for detailed analysis.
Thank you very much for your cooperation!
Best Regards,
Genesis Vision Team
Dear Client,
Please be informed that we have implemented a StopOut function in order to prevent such situations. SO - a value that reflects what percentage of the balance a manager can lose. The SO is set by the manager when creating the program (with the default SO value of 100%). If the program drawdown is greater than the SO level, then the period closes automatically, all investors' money is returned and all the new bids are rejected. If the current reporting period of an investment program was ended due to the Stop out trigger, then in the next period the investors who had investments in the program when Stop Out have triggered, the Entry fee = 0.The formula for calculating SO: currentEquity - commission <= minEquity. Minimum Equity is calculated according to the balance at the beginning of the period.
Thank you very much for your cooperation!
Best Regards,
GV Team
Dear Client,
Please be informed that as it is stated in our recent article regarding the future implementations on our platform https://blog.genesis.vision/whats-next-2da49f13d51f, as soon as we finish the UI / UX improvements and the design is finalized, we will create guides for investors and managers. We will start with the print versions, then move on to videos.
Best Regards,
GV Team
Dear Client,
We would like to inform you that the new level system was implemented during our recent platform update. Thank you very much for your feedback regarding this matter as it really helped us to curate the new level formula. Detailed information about the new level system can be found in our blog - https://blog.genesis.vision/genesis-vision-update-a-level-up-d01ef51c42a
Best regards,
Genesis Vision Team
Dear Client,
We would like to inform you that the new level system was introduced during our recent platform update. Thank you very much for your suggestions regarding this matter as it really helped us to curate the new level formula. All of the information about the new level system in detail can be found in our blog - https://blog.genesis.vision/genesis-vision-update-a-level-up-d01ef51c42a
Best regards,
Genesis Vision Team
Dear Client,
We would like to inform you that the new level system was introduced during our recent platform update. Thank you very much for your suggestions regarding this matter as it really helped us to curate the new level formula. All of the information about the new level system in detail can be found in our blog - https://blog.genesis.vision/genesis-vision-update-a-level-up-d01ef51c42a
Best regards,
Genesis Vision Team
Dear Client,
We would like to inform you that the new level system was introduced during our recent platform update. Thank you very much for your suggestions regarding this matter as it really helped us to curate the new level formula. All of the information about the new level system in detail can be found in our blog - https://blog.genesis.vision/genesis-vision-update-a-level-up-d01ef51c42a
Best regards,
Genesis Vision Team
Customer support service by UserEcho
Dear Client,
We would like to inform you that the new level system was introduced during our recent platform update. Thank you very much for your suggestions regarding this matter as it really helped us to curate the new level formula. All of the information about the new level system in detail can be found in our blog - https://blog.genesis.vision/genesis-vision-update-a-level-up-d01ef51c42a
We have also added a feature of hiding the ended programs in dashboard.
Thank you very much for your feedback and cooperation, we really appreciate it!
Best regards,
Genesis Vision Team