Your comments
Dear Client,
Thank you for your feedback! We will transfer it to our management.
Kind regards,
GV Team
Dear Client,
Thank you for your feedback, we will transfer this to our management.
Please be informed that on our platform you can convert the following currencies: GVT, BTC, ETH and USDT. To do this, please go to "My wallets", then press "Transfer" button on a preferred wallet and enter the amount and the preferred currency in the pop-up window.
Best regards,
Genesis Vision Team
Dear Client,
Thank you for your suggestion, we will transfer it to our management.
Please be informed that at the moment you can lower entry and success fees by sending an official request to support@genesis.vision from your manager's email.
Best regards,
Genesis Vision Team
Dear Client,
We really appreciate the time you took to think about it, and we find it to be very helpful. We are glad to inform you that we have decided to take into your advice and implement it. We have now added referral statistics to GM accounts. Thank you for your valuable feedback and cooperation!
Best Regards,
GV Team.
Dear Client,
Please be informed that unfortunately there's only one account type you can choose to trade on Roboforex via Genesis Vision platform.
Best Regards,
Genesis Vision Team
Dear Client,
Unfortunately, you can trade on Roboforex only using MT4.
Best Regards,
Genesis Vision Team
Dear Client,
Unfortunately, there's no such possibility to include leveraged funds.
Best Regards,
Genesis Vision Team
Dear Client,
Please be informed that your feedback has been implemented. Now you can see the "Export" button at the bottom of the program's page in "Trades", "Period History", "Financial statistic" tabs.
Best Regards,
Genesis Vision team
Customer support service by UserEcho
Dear Client,
Please accept our apologies for the delay in answer. Could you please specify if the issue still persists? According to our system, the chart is displaying information correctly.
Thank you in advance.
Best Regards,
Genesis Vision Team.