Your comments
Thanks for your question! The program had to distribute the funds in the moment of closing that's why your request is not fulfilled. Anyway, the program has got some bugs, but we've already fixed it. It was not connected with a particular manager; it was connected with the program.
What is your actual balance now? On our program, your balance is 3.00... Is it true on your display or it is still 1,15?
Thanks for your question! The first percentage shows the current value, the second percentage, which is in the brackets, shows the changing between a start of a chosen time period and the current value (for example, 1W, 1M etc.)
Thanks for your feedback! I've just tryed to reproduce the act, and everything was good. Could you provde some screenshots of the problem?
Thanks for your feedback! To discover the problem, we should know your e-mail, the name of brokerage and other personal data. Please, contact our support manager and specify the question: support@genesis.vision.
Thanks for your feedback! We will bear it in mind how to correct it.
Hello! Yeah, we've solved the problem. Unfortunetly, but it's a system lack. Actually, the manager got loss but in GV ecosystem it was not visible. We've already fixed it and hope that it won't be in the future. Thanks you!
Hello! Yeah, we've solved the problem. Unfortunately, but it's a system lack. Actually, the manager got the loss, but in GV ecosystem it was not visible. We've already fixed it and hope that it won't be in the future. Thank you!
Thanks for your feedback! To find out what happened please, contact our support service: support@genesis.vision. But during an investing, you should calculate the risks which are connected with the volatility of cryptocurrency generally and GVT in particular. In the future, we will solve the problem by the new logic of investment. Follow the update!
Customer support service by UserEcho
Thanks for your feedback! It will be implemented in the nearest future.