You are facing a problem or an error? Visit our Knowledge Base to find a solution or to create a ticket and contact our support!
In the wallet page, write all transaction amounts in the same currency
Currently in the wallet page, withdrawal transactions are written in BTC (see screenshot). Please write everything in GVT to make it less confusing!
Thanks
Dear c.digiola
Thank you for the valuable feedback!
We will be addressing this issue to our developers to make the information less confusing.
Best regards,
GV Team
The IOS app doesn’t have any option to sort programs. It is only sorted by time frame. Also there should be a search function to search for specific managers.
The IOS app doesn’t have any option to sort programs. It is only sorted by time frame. Would love to be able to sort by drawdown, sharpe, available to invest, etc...
Also there should be a search function to search for specific managers.
Dear Client,
We would like to inform you that the feature to filter programs/funds as well as the search option for managers is added to our IOS App. Thank you very much for your suggestion!
Best regards,
GV Team
Add GVT/USD - GVT/EUR - GVT/BTC - GVT/ETH pairs as a scrolling text
Please add GVT/USD - GVT/EUR - GVT/BTC - GVT/ETH pairs as a scrolling text. It would look really awesome and give a proper finance "vibe" to the platform.
Many thanks.
Notifications needs to be improved
In notifications like regarding account update etc. You only get a message that program details have been updated. But they are not mentioning name of that program we set notification for. Plus there must be a link in notification as well upon clicking on, one can reach to that specific detail. I hope these things will be incorporated in next update.
Allow managers to level up or level down according to their profits
I suggest a level system.
If manager started with 700 GVT, at the end of period he had 1000 GVT, he can then take 1000 in the next period. If he lost and finished with 500, he can take only 500. This reflects perfectly with his performance and makes the level system dynamic to both directions.
Aggregate data for all programs
Hey,
Each program has its GVT value. It would be cool to have total value of ALL programs.
To get data from the platform activities like:
Total investors amount, amount of programs, amount of BTC, ETH and USDT held in the platform (converted from GVT). This could also give managers valuable info regarding why GVT might go down and up according to periods starting and ending movements..
please think about it. We need this info transparent as possible
Yours,
E.S
In the wallet page, write all transaction amounts in the same currency
Currency I see GVT and BTC amount. Please write everything in GVT, otherwise it is confusing and difficult to know what is going on!
refund of entrance fee if the manager never trades
In the event a manager never actually trades, would it perhaps be better to refund the entrance fee?
Local time zones when looking at trade times
Could we possibly get 'X minutes ago' or an option to set time zones so everything is local time?
Stuck in dark mode - add option for white theme
The way things are it looks like the platform is always stuck in "dark mode"
Some people might prefer to see a white theme.
Please in the future also add another themes. Thanks.
Customer support service by UserEcho
