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Transactions page needs additional information
Transactions page should have transaction status (pending, completed) readily visible, and buttons to cancel pending transactions. Under each transaction the Program name is written. These should be hyperlinked to the program page, so that while viewing transactions I can easily see which one is what by just clicking the link. This could also be implemented in the programs page where on the side it shows latest transactions.
'Cancel Investment Request' transaction? Is this supposed to say:
I don't believe I canceled any investments, so I'm guessing it was denied by the manager. In this case, this should read 'Investment Request Denied'. Or, if I did cancel it and somehow don't remember, it should still read 'Investment Request Canceled' or 'Canceled Investment Request'.
Hello!
A manager cannot accept or deny an investment request. Requests are processed automatically. There is a limitation on the amount a manager can accept, this is due to the managers’ leveling.
However, your suggestion to differentiate the requests cancelled by an investor and those declined by the system sounds great. We will definitely take it into consideration.
Thank you!
Thank you for your feedback. The issue is already fixed. Kindly update the app.
Have a wonderful weekend!
Bugs & addition
Facing issues with the app on iPhone as I browse the managers the the number of days left for investment starts to flicker, whole page starts to flicker and becomes less responsive, only when you change it to programs or wallet, it starts to function. Also you should be making available a find tab so that we don't need to browse through all the profiles to get to that particular one. One of the managers who is currently trading, has confirmed the same on the telegram channel is not visible in my list of managers
A system that can send messages to brokers and get ideas from time to time is good.
A system that can send messages to brokers and get ideas from time to time is good.
Singup instead of signup (typo)
Hi
The route in the URL for the sign up page is wrong.
It says /singup instead of /signup
Kind regards
JohnK
Hello John! Thank you for your feedback. We will forward the info to the responsible person to fix it as soon as possible.
Cancelling an investment
Once I invest GVT in a trader, I’m not sure how to undo this action. Is it possible? The facility to carry out this action should be more intuitive.
Hello! Please, don't worry, inactive accounts will be monitored and then blocked.
Customer support service by UserEcho
