+3
Completed

Withdrawals processed several times

Anonymous 7 years ago updated by Genesis Vision Support 5 years ago 3

Image 21

Image 22

Image 23

see screenshots about the Withdrawals.  I requested a withdrawal for the full amount 3 times, and it is not telling me I've already made the requests. Although it hasn't been processed, it shouldn't show 3 requests. 


There should be an alert telling me how many tokens are available for withdrawal. 

+3
Completed

Overview improvements ! text/icon/spacing size in the app and web version are too big.

Hudak E 7 years ago updated by Genesis Vision Support 5 years ago 2

Personally, i need to zoom out my webpage to 60% to be able too se a better, compact look of the portal. Would like to see some changes to the general size of the app for a better overview. It looks very big and feels little confusing upon first look. Make some changes to the spacing and sizing so more content can fit on a screen, because it look like its designed for a blind person, no need to have so big boxes and spacing between them.


Something like this would be way better :

https://feedback.genesis.vision/communities/1/topics/98-design-of-program-overview-page-mobile


+ I have tried to alter it down so it wont look that big :

something like this is way better imho, i have removed, resized some spacing and its more compact now.


Image 20


+3
Completed

Is a demo video of how to use the platform in its current form available of do-able?

giffen derek 7 years ago updated by Genesis Vision Support 5 years ago 3

A little demo video from an investors perspective of how to fully use & navigate the platform as it currently stands and as the team intended it to be used would be good. A little bit of confusion is to be had a present of how to navigate through it all. A nice short video of all the current bits of the platform explained would be appreciated. 

Answer

Thank you for your feedback. We will add video tutorials to the platform shortly.

+3
Completed

Dashboard filter

Anonymous 7 years ago updated by Genesis Vision Support 5 years ago 2

it would be great to have a filter on the dashboard to view the investment programs by biggest investment amount, biggest gains, biggest change, etc... thanks.

Answer

Hello! Thank you for your suggestion. We will consider adding filters to the Dashboard. And the list of filters on the Programs page will be expanded in future.

+3
Completed

Allow me to select my default currency

Ace 7 years ago updated by Genesis Vision Support 5 years ago 2

Not everyone ants to reference in USD. Allow conversions to local currency (GBP, EUR, etc).


You can still use USD behind the scenes and for managers but allow conversions just for on-screen displays for those investors which choose to change the default setting.

+3
Completed

It should be made clear what 2 Factor authentication options will be available

el iancampbell 7 years ago updated by Genesis Vision Support 5 years ago 2
Answer

Hello!

We will enable 2-Factor Authentication once the real mode is introduced. All the details will be announced.


+3
Fixed

Token request. And cancel of token request does not seem to work.

jonpark711 7 years ago updated by Genesis Vision Support 5 years ago 2

I requested multiple manager tokens to buy and nothing happens. When I requested to cancel certain ones the my token amount does not update but can still allocate the tokens elsewhere but again nothing really happens.

+3
Completed

More filters needed in order to select programmes

CryptonEX 7 years ago updated by Genesis Vision Support 5 years ago 2

Hi Fellows,

I am a little bit disappointment. It looks like unprofessional...The manager profiles , names are rubbish. I saw Ltc, xrp fans and funny pictures and nicknames. People come to invest here.

Also there should be more filters for selecting the managers & programs..like  gains, fees ratios, trade count or top 10 etc..

Answer

Hello!
First of all, let us thank you for your feedback. 

The managers are given a very flexible choice of profile settings. In the future, there will be a moderation system that will allow us to monitor and prevent the use of obscene or questionable vocabulary or illustrations.
The list of parameters to filter the managers will be expanded in the nearest future.

+3
Completed

Fix sorting of managers.

wisper7 7 years ago updated by Genesis Vision Support 5 years ago 3

 Should be able to sort by any of the columns, and should not be hidden in a submenu.

Answer

Hello! Thank you for your feedback. The request is already passed to the technical team.

+3
Declined

Validate traders identities and make this a search filter

Ace 7 years ago updated by Genesis Vision Support 5 years ago 5

All traders have some random picture as their profile photo. Accountability starts with knowing who someone is.


I would like to see a twitter style verification tick to know that they have independently verified their address and identity to the platform and let me filter by such managers.


Also these verified traders should have to provide a picture of themselves and no random memes.

Answer

Hello!
Thank you for your suggestion.
In future, there will be a moderation system that will allow us to monitor and prevent the use of obscene or questionable vocabulary or illustrations. The KYC procedure will also be implemented; however, we cannot disclose our clients' personal information as it will contradict our Privacy policy. 
The managers are given a very flexible choice of profile settings and program description, and we won't limit it. We believe that trading levels and managers' performance will speak for themselves.