You are facing a problem or an error? Visit our Knowledge Base to find a solution or to create a ticket and contact our support!
Percentage change in Token value of when investments are started and Finished
since investor funds come back as GVT tokens and aer based on the current exchange rate, it would make sense to show thep/l in percentage terms of the GVT itself for the period invested.
Therefore the investor can understand why they received the number of tokens back
Notes: this has nothing to do with the managers P/L but solely the GVT token value of when the investor invests and when the investment ends.
change the end of trading time
Palomino_minion:
Is it possible to change the end of period timing. 9 utc is killing me on intraday swings. Id highly reccomend to use the end of usa session when the markets go to sleep. The normal swap roll over time that majority of broker servers use!
Programs - additional filters
When you go into programs if you had the ability to then filter by:
- Type of traders I. E. Forex only or crypto
- percentage return for last duration their program ran and or just by last 1 day/2 days/7days/14days/28days
- if you could also filter by program starting in next 12hrs/24hrs or number of days so you can move ur Gvt around without having a long wait time.
After Sending GVT to manager...
not an issue that requires major Development time to fix, simple Ui bug where once you send GVT to manager programs, your Dashboard won’t instantly(or during session) reflect your current balance unless refreshed.
Left the app for over an hour came back and balance & currented invested managers had not changed til the refresh.
Simplw things, keep up the good work.
Dear Client,
We would like to inform you that the bug has already been fixed, thank you for your cooperation!
Best regards,
Genesis Vision Team
default view on web landing page
surely it should be in descending order of profits, i have to set it like this every time to see the most profitable traders
we are all here for profits so makes sense to have the top earners at the top...
Small amount of gvt doesn't read right in investment platform
obviously only really relevant when gvt hits astronomical heights but if u try to invest 0.0001 gvt the platform displays a calculation which looks like it fails but actually accepts if u press invest
Invest button on programs overview does not work
Clicking on the buttons doesnt do anything. (Using Chrome Windows 10). It should go straight to the profile of the investor and open the popup where I can input the Amount of GVT i wanna invest.
Withdrawing Manager Tokens does not work on Desktop
When I click on "Sell Tokens", nothing happens. I would expect some sort of popup or information or anything at least if the withdrawal doesnt work because the trading period hasnt ended yet.
Typo on dashboard
Hi
There is a typo on the dashboard. Programms should be programs.
Kind regards
John
Is there a way to toggle between AVG profit this period vs overall?
I'm a bit confused on how I see there recent success(this period) vs overall success. maybe a button to toggle between the 2 would help.
Customer support service by UserEcho