Your comments
Dear whoknows19500
Thank you for the feedback. We are currently working on the integration process, and we hope that a demo version will be available; we cannot tell exactly when it will be ready, but we expect the integration process to be completed in October.
Let us know if you have more feedbacks
Best regards,
Genesis Team
Dear moontrading,
Thank you for the feedback. Yes, that feature will be enabled once the integration process is completed between Genesis Vision and Genesis Markets. As for the demo, we are not sure when it will be possible; in October, we are expecting the integration to be completed.
Our team is currently working on its development.
Appreciate your feedbacks
Genesis Team
Dear Super Dave,
Thank you for the suggestion. We took your suggestion regarding the layout to our team for consideration. There is an option via the terminal to switch to fullscreen mode, however, we understood that you would like if it would be same as on MQL5's without switching to fullscreen mode.
Let us know if have other suggestions.
Dear moontrading,
Thank you for the feedback. We are investigating the issue. Please send us a screenshot to support@genesis.vision.
We would be grateful if you can send us a screenshot; and we will try to adjust it.
Dear Alex,
Thank you for the feedback and your suggestion to add a hedging system.
Actually, you are able to implement the above manually through the settings. However, you need to keep in mind the following:
1- The hedging system doesn't give any superior advantages since the difference boils down to either seeing a symmetrical positions but in the above, you'd see each position separately.
2- Without short positions, this is of little use.
Nevertheless, we will be reviewing this feature and if there will be a lot of demand on it, then we will add it.
Let us know if you have any other ideas.
Best regards,
Genesis Team
Dear wcolterbr333,
Thank you for the post. Can you please take screenshots and send us an email to support@genesis.vision to enable us track the issue.
Once you send us an email including your details, we will check the transactions and status.
Best regards,
Genesis Team
Dear c.gigiola,
Thank you for the post. We would be very grateful if you can take screenshots and send us an email to support@genesis.vision to enable us track the issue and help you better.
Best regards,
Genesis Team
Dear robust233,
Thank you for the feedback. Can you please elaborate on what you mean by "use of Shorts and Longs"? You can write the details to support@genesis.vision.
Cheers
Genesis Team
Hello Ss S
Thank you for pointing out the need to add such a button to the programs' page. We have informed our IT about the need to add "Back to top" button on the web version.
It seems that this has already been added to our app version for the investor's portal. Nevertheless, we thank you for pointing it out on the web version!
Let us know if you find anything else which you think can be improved.
Best regards,
Genesis Vision Team
Customer support service by UserEcho
Dear CryptoZone
Thank you for the valuable feedback. It is nice to have feedbacks regarding the platform's label or name if that would make it easier for our users to find or makes more sense.
We will forward your suggestion to our development team.
Appreciate your feedbacks!
Genesis Team